Issue 9 | June 2026

PPL In-Person Open House – A Recap with Supports Broker Jennifer Smith 

Back in March, Public Partnerships LLC (PPL) hosted its first in-person Open House for Supports Brokers. At the event, Supports Brokers gathered in person to share ideas, concerns, and solutions directly with representatives from PPL. 

One of the supports brokers in attendance was Jennifer Smith from Values into Action. Reflecting on the experience of attending the open house, she emphasized the importance of open collaboration. 

When asked about her first impression of the event, Jen shared that “it felt great being in the same room with other brokers who were there to share their thoughts and learn.” She explained that the in-person setting encouraged open conversation and allowed brokers to speak freely with PPL representatives about solution-based topics. According to Jen, approximately 15 to 16 supports brokers attended the open house, representing at least three different brokerages. 

One of the biggest takeaways for Jen was the responsiveness of the PPL team. “They listened and were very receptive to what every broker had to say,” she explained. “Their response felt genuine, and it felt like PPL is looking to make the necessary changes moving forward.” 

Jen also learned that improving technology systems is one of PPL’s top priorities. Following the event, she received an invitation to participate in an IT Committee focused on providing feedback and support for future system improvements.

Announcements

6100 Annual Training Requirements 

The Office of Developmental Programs (ODP) requests your assistance in sharing the attached communication, ODPANN 26-034: Reminder of 6100 Annual Training Requirements. This announcement serves to remind all ODP Providers and Supports Coordination Organizations (SCOs) of the annual training requirements outlined in the Chapter 6100 regulations.

Please review and share this information with appropriate staff to ensure ongoing compliance. 

ODPANN 26-034 Reminder of 6100 Annual Training Requirements

MyODP Trainings

Understanding, Promoting, and Monitoring Participant Directed Services in Pennsylvania 

This training series was developed to help educate and promote Participant Directed Services. The seven webcasts total about 81 minutes of viewing time, and are followed by a 30-question post test quiz. 

Training: Understanding, Promoting, and Monitoring PDS in Pennsylvania (PDF)

PA ODP – Supports Brokers Navigating the MYACCOUNT System 

Public Partners LLC (PPL) will be providing quarterly training for Supports Brokers who provide service to participants on the Self-Directed program through PPL. 

Register for Navigating the MYACCOUNT System Quarterly Training

Resources

Hiring Tips 

Hiring the right Support Service Professionals starts with the right resources. Indeed’s Employer Resource Center provides expert hiring tips, caregiver and support staff job description templates, interview guidance, onboarding tools, and workforce management strategies designed to help organizations attract, hire, and retain compassionate, qualified support professionals while fostering a positive and dependable care environment. 

Indeed's Employer Guide 

Building Better Communication with Your Support Team 

Strong communication is the foundation of a successful support team relationship. This helpful guide offers practical tips for addressing concerns, expressing needs, asking questions, and working collaboratively with those who provide support. Readers will learn how to use “I” statements, prepare for difficult conversations, and stay focused on solutions rather than problems. These strategies can help foster mutual understanding, strengthen teamwork, and create more positive, person-centered support experiences every day.  

CDS – College of Direct Support and College of Employment Services 

During the May Supports Broker Monthly Meeting, Shirley Baker from The Institute on Disabilities at Temple University presented about the College of Direct Support and College of Employment Services. These free, online resources provide high-quality, self-paced education for supports brokers, individuals with disabilities, families, and other stakeholders.

Covering topics such as person-centered planning, HIPAA, cultural competency, employment supports, and professional documentation, CDS/CES help strengthen skills, meet training requirements, and support successful self-direction and community inclusion.

A Vision for Employment in the Community: An Overview of Supports and Services by PA Family Network 

Saturday, June 20, from 10-11:30 am:

Join the PA Family Network for an engaging workshop exploring Competitive Integrated Employment, working in your community while maintaining benefits, and how the InVEST Project provides additional support to help individuals find and keep meaningful employment. 

Register: A Vision for Employment in the Community 

Ready.gov 

Ready.gov is a national public service campaign designed to help individuals, families, and communities prepare for emergencies and disasters. The site offers easy-to-follow guidance on creating emergency plans, building preparedness kits, and staying informed before, during, and after disasters. It provides practical resources to help households stay safe and ready for events such as severe weather, power outages, and other emergencies. 

Plan Ahead for Disasters: Ready.gov

Upcoming Events

Supports Broker Monthly Network Meeting 

• Wednesday June 17, 2026, at 4 pm
• Wednesday July 15, 2026, at 4 pm 

Re-certification Course  

Please Note: These are the only remaining recertifications for the FY 25-26. 

• Wednesday June 17, 2026, from 9 am to 4:30 pm  

Photo: Swann Memorial Fountain at Logan Square, Center City Philadelphia