Ms. Cunningham is the Assistant Director of Technical Assistance, responsible for providing technical assistance to PA's Independent Monitoring for Quality Project, which assesses the satisfaction and quality of life of individuals receiving intellectual services through the Office of Developmental Programs and is a member of the Pennsylvania Developmental Disabilities Council. Before joining the Institute, Ms. Cunningham was Director of Quality Management at a provider organization. She is a PA DPW-ODP Certified Incident Investigator and a Personal Outcome Measure interviewer through the Council on Quality and Leadership. She has a BS in Psychology from Kutztown University and a MSW from Temple University.