Graduate Assistant, Services and Supports Connection Team, IDS

Location: This position will incorporate a hybrid model. The candidate will be required to work in the office, 701 Market Street, Philadelphia, and work at home.  

Contract Duration: 2022/2023 Temple University Academic School Year.  

Will Report to: Tiffany Davison, Health Program Manager. 

About Us

IDS is a division within the Department of Behavioral Health Intellectual disAbilities Services (IDS). IDS serves individuals from birth to death who have a diagnosis of intellectual disability or autism spectrum disorder. The SSCT, is responsible for the review and approval of ISPs and authorization of all services through HCSIS, DPW/ODP’s automated information system. The team also monitors and provides assistance to the SCOs related to individual, systematic, and compliance issues.  


  • Daily review and documentation of team productivity outcomes.
  • Oversee and develop a tracking mechanism for waiver individuals whose services are beyond the allowed budgeted amount.  
  • Review relevant ODP Bulletins and Informational Communications and distribute to SSCT as needed.
  • Access and review reports relating to the status of Individual Support Plans (ISP) and develop internal methods to address plans not in approved status.  
  • Access and utilize BOX (virtual filing system) for all work-related assignments.
  • Organize and re-format current BOX folders as directed by Supervisor.

Required Skills

  • Strong planning, time management, organizational, and administrative skills.
  • Excellent oral and written communication skills.
  • Knowledge and experience working with excel, word, and Microsoft teams.
  • Ability to analyze data using Data Analytics Tools.
  • Ability to work remotely and maintain communications with IDS staff.
  • The ability to work efficiently, effectively, and with minimum supervision.
  • An understanding of processes and an ability to learn new processes, and new vocabulary.
  • Ability to be flexible with changing circumstances, tasks, and work environment.

Professional Development

During the academic year, 17 hours per week will be on job tasks and 3 hours a week participating in a weekly interdisciplinary graduate seminar and developing a capstone presentation.

Benefit Notes

This position is a Graduate Extern position. The student will be paid in equal monthly stipends at the College of Education and Human Development Compensation Rate. Students receive 12 months of medical benefits from September 1 through August 31. All current benefits are listed on the website. This position does not have tuition remission.

To Apply

Applicants must submit the following to

  • Cover letter detailing qualifications and interest specific to the position
  • A resume or CV
  • Two letters of reference

An application is not considered complete until all are received.

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