Institute on Disabilities at Temple University

Institute Events and Trainings


Person-Driven Services

Training Announcement

Person-Driven Models of Service: Training for Supports Brokering and Recovery Coaching (3 Day Training)

Course Description

Person-Directed Supports and Services are about a fundamental shift in power from professionals to the person using support. Operationalizing this shift often requires having someone who can help with the planning and coordinating of paid and unpaid, formal and informal support. This person is the Support Broker. This training provides prospective support brokers with information and skill development needed to support people using Person-Directed Supports and Services in Pennsylvania.*

*Please note, in order to receive Support Broker Certification an additional 1/2 day webinar on Supporting Employers must be completed in addition to this classroom training. The date for this webinar will be available shortly.

Target Audience

People interested in becoming a Supports Broker or learning more about being a Support Broker.

Training Dates & Time

April 5-7, 2017
9 AM - 4 PM


711 Bingham Street
Pittsburgh, PA 15203

Training Conducted in Partnership Between

The Institute on Disabilities and Values into Action.


Registration is required, by March 27th.

This training is supported by a grant from the Pennsylvania Developmental Disabilities Council.

Person-Driven Services Project Summary

On July 1, 2013, the Institute on Disabilities at Temple University in collaboration with Disability Rights Network (DRN), Values into Action-PA, Mental Health Association of SE Pennsylvania, PA Health Law Project, Philadelphia Coordinated Health Care, PA Mental Health Consumers Association and the Human Services Research Institute began work on the Developmental Disabilities Council funded Person-Driven Services Project. The four year project includes a demonstration project, research and advocacy.

Demonstration Project: Supports Brokering

We will conduct a cross-disability demonstration in which 40-50 people in southeastern and northeastern PA will have the opportunity to direct their own services with the assistance of a Support Broker/Recovery Coach. Project participants will select a Supports Broker/Recovery Coach to assist them with planning, budgeting and arranging formal and informal services and supports. The project will support the development of a "Supports Brokerage" and network for Supports Brokers/Recovery Coaches.

For more information on the Supports Brokerage, visit Values Into Action-PA's website:


The Institute on Disabilities will take a two-fold approach to building an evidence-base for the expansion of person-driven services in PA. First, the Institute will conduct a review of studies of Cash and Counseling models and brokering practices. Second, the demonstration project will be evaluated, looking at quality of life, met/unmet needs, satisfaction and cost effectiveness. This research will inform the demonstration project and be used in systems advocacy efforts as we work toward person-driven services.

Sustainable Self-Directed Care in Pennsylvania's Behavioral Health System
Sustainable Self-Directed Care, accessible text version
Sustainable Self-Directed Care, PDF version


We will engage in advocacy efforts at multiple levels. The primary policy targeted in these efforts will be the expansion of Cash and Counseling models which offer the greatest amount of authority and control. The project will work on the grassroots level, local community, administrative and legislative levels. We will also be working toward raising awareness and support for person-driven services.

For more information on our advocacy work, visit DRN's webpage:

Grant Objectives

  1. Build capacity for Supports Brokering/Recovery Coaching in PA.
  2. Demonstrate person-driven service models are cost-effective and produce both greater quality of life outcomes and satisfaction with services.
  3. Build evidence-base for cost effectiveness and improved outcomes of person-driven services.
  4. Build support among PA disability service systems, policy makers and legislators for the personal and financial benefits of people with disabilities having control over their own services and supports, in particular, Cash and Counseling models.
  5. Design and execute communications strategies to build timely public support and maintain strategic alliances with a broad range of stakeholders for person driven services.
  6. Assess and adjust project activities to effectively promote systems change.

Supports Broker Policy Manual

The Institute on Disabilities at Temple University and Values into Action-PA have published a Supports Broker Policy Manual to help build capacity for agencies and individuals interested in providing Supports Broker services in Pennsylvania. This was undertaken as part of the Person-Driven Services and Supports Project, funded by the Pennsylvania Developmental Disabilities Council to raise awareness of and to promote and expand self-directed services across the Commonwealth. This is about enabling greater authority and control for people with disabilities to lead their own services and ultimately, their lives.

The manual is designed for providers who want to offer Supports Broker services and partner with individuals with disabilities and their families to ensure this option is available to anyone interested.

Among the topics covered are the roles and responsibilities for supports brokers as well as qualification and evaluation standards.

Providers can use the manual to develop supports broker services.

get Adobe reader for PDF Get Adobe Reader for PDF documents

Download the manual (PDF)

If you have questions regarding the Supports Broker Policy Manual contact:
Marian Frattarola-Saulino, MSW
Co-Founder | Executive Director, Values into Action


For more information contact

This project is supported by a grant from the Pennsylvania Developmental Disabilities Council.

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Institute on Disabilities at Temple University
University Center for Excellence in Developmental Disabilities Education, Research and Service