TECHNOLOGY
Telecommunication Device Distribution Program (TDDP)
- Introduction to the TDDP: American Sign Language | Text Transcript
- Eligibility
- Application Forms
- Complete TDDP Equipment List with Descriptions
- Frequently Asked Questions About TDDP
Get video of top 4 questions in American Sign Language (ASL). - Volunteer Organization Centers for TDDP
- Program Contact Information and Brochure
- Exceptions, Instructions, and Procedures
- Additional Resources
TDDP Exceptions Instructions and Procedures
Instructions:
An equipment exception should only be requested when (1) the Applicant meets all of the TDDP eligibility requirements and (2) the devices on the TDDP equipment list do not meet the TELECOMMUNICATION needs of the Applicant.
No exceptions are possible for cellular or internet technologies.
Equipment not directly related to TELECOMMUNICATION access (e.g. carrying cases) will not be considered.
ANY device or "package" of devices totaling more than $3,000 MUST be requested via the Exceptions process outlined in this document. Additional documentation is needed when these devices are requested, and specified below.
Procedures:
All requests for exceptions related to equipment MUST include a letter from a qualified service provider that
- describes why the equipment on the pre-approved list will not meet the eligible consumer's needs FOR TELECOMMUNICATION ACCESS;
- provides a recommendation and rationale for appropriate alternative or additional equipment;
- substantiates the applicant's ability to learn how to use the equipment FOR TELECOMMUNICATION ACCESS;
- includes specific information on the item requested, including manufacturer/vendor, make/model, and price; and
- describes the service provider's qualification to recommend assistive devices. Include a statement of the service provider's credentials (e.g. Assistive Technology Provider [ATP]), and his/her education and experience with the kind of assistive technology that is being recommended (a resume may be attached). For devices for applicants with speech disabilities, the "qualified service provider" must be a PA-licensed speech-language pathologist. The service provider may NOT be an individual who has a financial interest in the provision of the requested equipment.
For devices (or a "package" of devices and/or accessories) exceeding $3000:
- A trial period with the identified "exceptional" equipment must be conducted. A report of the findings of the trial period must be included with the request for exception.
- The request for exception must include a statement of other funding sources for which the Applicant is eligible and proof of denial of coverage. The TDDP is the "payer of last resort."
Determination Process:
After the application has been reviewed by the TDDP and the Applicant determined eligible, the TDDP Program Manager will prepare a written summary of the Applicant's request for an exception, documenting the circumstances necessitating the exception, and provide a recommendation to the Program Director. The Program Director will approve or disapprove the exception, in writing. The Program Manager will inform the Applicant of the outcome of the request for exception. Upon denial, the Applicant will be provided with written information regarding the appeals process.

